Refund Policy

Refund Policy

At WRNCH, customer satisfaction is important to us. We carefully select products designed to provide real value, and we're committed to making sure you have a positive shopping experience.

Damaged or Defective Items

If your order arrives damaged, defective, or unusable, please contact us within 48 hours of delivery. To help us resolve the issue quickly, please include clear photos or videos showing the problem.

Once reviewed, we may offer a replacement, store credit, or refund depending on the situation.

Incorrect Items

If you receive the wrong item, please contact us as soon as possible. We'll work with you to correct the issue and ensure you receive the product you ordered.

Order Cancellations

Orders may be canceled within 12 hours of purchase. Once an order has entered processing or has been shipped, we may no longer be able to cancel it.

Refund Processing

Approved refunds will be issued to the original payment method used during checkout. Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.

Non-Refundable Situations

We are unable to offer refunds in the following cases:

  • Incorrect shipping information provided by the customer

  • Delays caused by shipping carriers, customs, weather, or other circumstances beyond our control

  • Orders marked as delivered by the shipping carrier

  • Change of mind after the order has been shipped

  • Minor variations in color, packaging, or appearance that do not affect product functionality

Need Assistance?

If you have any questions regarding your order, our support team is here to help. Contact us through our Contact Us page or email us directly, and we'll do our best to resolve any concerns promptly.

Thank you for shopping with WRNCH.
Smart Solutions. Simpler Living.